Terms of Service

Agreement to Terms

By accessing and using our services, you confirm that:

• You are at least 18 years of age, or have parental consent if aged 16-18
• You have the legal capacity to enter into these Terms
• You will comply with all applicable laws and regulations
• All information you provide is accurate and complete
• You understand and accept our educational policies and procedures

Educational Services

Course Offerings

We provide programming education services including:

• Online and in-person programming courses
• Career support and job placement assistance
• Educational materials and resources
• Student community access and networking opportunities
• Certification upon successful course completion

Course Content and Schedule

We reserve the right to:

• Modify course content, schedules, and delivery methods
• Update curriculum to reflect industry best practices
• Cancel or postpone courses due to insufficient enrolments
• Replace instructors when necessary
• Adjust class sizes to maintain educational quality

Student Responsibilities

As a student, you agree to:

• Attend classes regularly and participate actively
• Complete assignments and assessments on time
• Maintain respectful behaviour towards instructors and fellow students
• Use course materials solely for educational purposes
• Provide accurate information during enrolment
• Notify us promptly of any changes to your contact information

Payment and Billing

Course Fees

Course fees are clearly stated on our website and include:

• All scheduled classes and instruction
• Access to course materials and resources
• Career support services
• Student community access
• Certificate upon successful completion

Payment Terms

• Full Payment: Due upon enrolment or as specified in your enrolment agreement
• Payment Plans: Available for eligible courses with approved credit arrangements
• Late Payments: May result in suspension of access to course materials and classes
• Currency: All fees are quoted in Australian Dollars (AUD) and include GST where applicable

Refund Policy

Refunds are available under the following conditions:

• Cooling-off Period: Full refund within 7 days of enrolment if no classes attended
• Course Cancellation: Full refund if we cancel a course due to insufficient enrolments
• Medical Withdrawal: Pro-rata refund with appropriate medical documentation
• Exceptional Circumstances: Considered on a case-by-case basis
• No Refund: After 25% of course completion or for courses completed

Enrolment and Admission

Enrolment Process

To enrol in our courses, you must:

• Complete the online application form with accurate information
• Meet the prerequisite requirements for your chosen course
• Pay the required course fees or arrange approved payment plans
• Agree to these Terms of Service and our Student Code of Conduct
• Provide any required documentation (ID, qualifications, etc.)

Admission Requirements

Different courses may have specific requirements:

• Beginner Courses: No prior programming experience required
• Intermediate Courses: Basic programming knowledge or completion of prerequisites
• Advanced Courses: Demonstrated experience or completion of intermediate courses
• Age Requirements: Minimum age of 16 with parental consent, or 18 without

Enrolment Confirmation

Your enrolment is confirmed when:

• You receive written confirmation from us
• Payment has been processed successfully
• You have access to the student portal and course materials

Student Code of Conduct

All students must maintain professional and respectful behaviour. Prohibited conduct includes:

Academic Integrity

• Plagiarism or submission of work that is not your own
• Cheating on assessments or examinations
• Unauthorised collaboration on individual assignments
• Falsification of academic records or documents

Inappropriate Behaviour

• Harassment, discrimination, or bullying of any kind
• Disruptive behaviour in classes or online forums
• Use of offensive, threatening, or inappropriate language
• Violation of other students' or instructors' privacy

Technology Misuse

• Unauthorised sharing of course materials or login credentials
• Attempting to breach our systems or security measures
• Using our platforms for commercial or promotional purposes
• Distributing malware or engaging in illegal online activities

Consequences

Violations may result in:

• Warning and requirement for corrective action
• Suspension from classes or online platforms
• Termination of enrolment without refund
• Legal action where appropriate

Intellectual Property

Our Content

All course materials, including but not limited to:

• Lecture videos, presentations, and written materials
• Code examples, projects, and solution sets
• Website content, logos, and branding
• Software tools and platforms developed by us

Are protected by intellectual property laws and remain our exclusive property. Students may use these materials solely for educational purposes during their enrolment.

Student Work

You retain ownership of original work you create during courses, including:

• Original code and programming projects
• Portfolio pieces and personal projects
• Written assignments and reflections

However, you grant us a non-exclusive licence to use your work for educational and promotional purposes, including showcasing student achievements.

Third-Party Content

Some course materials may include third-party content used under licence. You must respect the intellectual property rights of all third parties and use such content only as permitted.

Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which forms part of these Terms.

By using our services, you consent to:

• Collection and processing of your personal information as described in our Privacy Policy
• Use of cookies and tracking technologies to improve our services
• Communication from us regarding your courses and our services
• Sharing of your information with service providers as necessary to deliver our services

Disclaimers and Limitations

Educational Outcomes

While we strive to provide high-quality education, we cannot guarantee:

• Specific learning outcomes or skill acquisition rates
• Job placement or salary outcomes after course completion
• Compatibility with all career goals or expectations
• Success in subsequent employment or education

Technology Disclaimers

Our online platforms and services are provided "as is" and we disclaim:

• Warranties regarding uptime, availability, or technical performance
• Responsibility for technical issues beyond our control
• Compatibility with all devices, browsers, or software
• Loss of data due to technical failures

Limitation of Liability

To the maximum extent permitted by law, our liability is limited to:

• The amount of fees paid by you for the specific course
• Direct damages only (no indirect, consequential, or punitive damages)
• Claims made within 12 months of the incident giving rise to the claim

Termination

Termination by You

You may terminate your enrolment by:

• Providing written notice to our student services team
• Completing any required withdrawal procedures
• Returning any borrowed equipment or materials

Refunds, if applicable, will be processed according to our refund policy.

Termination by Us

We may terminate your enrolment immediately for:

• Violation of these Terms or our Student Code of Conduct
• Non-payment of fees after appropriate notice
• Providing false or misleading information
• Behaviour that disrupts the learning environment
• Illegal activities or breach of law

Effect of Termination

Upon termination:

• Your access to course materials and platforms will cease
• You must return any borrowed equipment or materials
• Refunds will be processed according to our policy
• Accrued obligations (fees, conduct requirements) remain in effect

Dispute Resolution

Informal Resolution

We encourage resolving disputes through direct communication:

• Contact our student services team with your concerns
• We will investigate and respond within 10 business days
• Most issues can be resolved through open dialogue

Formal Complaints

If informal resolution is unsuccessful:

• Submit a formal written complaint to our management team
• Include all relevant details and supporting documentation
• We will investigate and provide a written response within 20 business days

External Resolution

For unresolved disputes, you may:

• Contact your state's consumer protection agency
• Seek mediation through approved dispute resolution services
• Lodge a complaint with relevant industry bodies
• Pursue legal action in accordance with Australian law

Governing Law

These Terms are governed by the laws of New South Wales, Australia, and you agree to submit to the exclusive jurisdiction of the courts of New South Wales for any disputes arising from these Terms or your use of our services.

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

Changes to Terms

We may update these Terms from time to time to reflect:

• Changes in our services or business practices
• Legal or regulatory requirements
• Industry standards and best practices

When we make significant changes:

• We will notify you by email and website notice
• Changes take effect 30 days after notification
• Continued use of our services constitutes acceptance
• You may terminate your enrolment if you disagree with changes

Contact Information

For questions about these Terms or to report violations, contact us: